Сердюк Віктор Григорович

For more than twenty years, he has been engaged in protecting the rights of patients, analyzing the causes of medical harm and shaping public policy in the field of quality and safety of medical care. Since 2009, he has headed the All-Ukrainian Council for the Protection of Patients' Rights and Safety.Under his leadership, the Council processed thousands of patient appeals related to the availability of treatment, the quality of medical care, medicines, medical devices, the responsibility of health care institutions and the protection of violated rights. Viktor Serdyuk's professional activity is focused on a systematic analysis of health problems.It investigates not only individual cases of violation of patients' rights, but also organizational, regulatory and managerial reasons that create risks of medical harm. Participates in public discussion of regulations, preparation of expert appeals and proposals to public authorities, professional discussions and information campaigns. Speaks in the media, at conferences, round tables and professional events.A separate area of activity is the professional compliance of medical workers, the restoration of effective certification and the development of continuous professional training. In his speeches, Viktor Serdyuk considers certification not as a formal administrative procedure, but as a public guarantee that the patient receives care from a competent specialist. As a speaker, he combines the views of a doctor, a representative of the patient community and a public expert.Complex regulatory and management issues are explained through their real-world implications for the patient, healthcare professional, and healthcarefacility manager.Professional expertise• Patient rights and safety• quality of medical care;• prevention of medical harm;• professional compliance and certification of medical workers;• continuous professional development;• medical and pharmaceutical law;• availability of medicines and medical technologies;• responsibility of medical institutions and health care organizers;• patient-oriented public policy;• public advocacy and professional communication.Topics of speeches• Patient safety as the main criterion for the quality of medical care• Certification of Healthcare Professionals: Formality or Guarantee of Competence• Medical harm: how to detect, analyse and prevent it• Patient rights and professional responsibility of the healthcare professional• From conflict to partnership: patient, doctor and head of health facility• Continuous professional development through the eyes of the patient• Treatment Availability and State Responsibility• New hospitalization rules: risks for patients and family doctors• Patient-centered health system: from declarations to measurable outcomes.